Austrian Customs Clearance
—What You Need to Know
PUREPROGRESS provides expert customs clearance throughout Austria, streamlining your logistics and transport operations with efficient, compliant processing for all shipments. Our specialized PUREPROGRESS team navigates Austria’s unique customs requirements for car transport, freight forwarding, and commercial goods movement, handling all documentation while you focus on your business growth. As a strategic Alpine gateway connecting Eastern and Western Europe, Austria’s customs system processes billions in annual trade through historic checkpoints like Brenner Pass and innovative facilities at Vienna International Airport. PUREPROGRESS delivers comprehensive logistics solutions covering import/export declarations, transit documentation, and specialized car transport services across all Austrian customs points, ensuring your valuable shipments move smoothly through this crucial European trade corridor.
Very friendly and knowledgeable help with clearing our car and customs to Switzerland……
– Simone C
I can only highly recommend Pureprogress!
– Daniel F
We had a car transported from Germany to Switzerland including customs clearance. Very friendly and professional contact……
– Doreen M
Major Austrian Customs Clearance Locations
- Bad Reichenhall-Autobahn
- Suben-Autobahn
- Horbranz-Autobahn
- Wolfurt-Bahnhof

Our Services Include :

Customs Compliance and Expertise
Navigating the complexities of customs regulations to ensure smooth and timely clearance.

Expert Documentation Handling
Seamless management of all necessary paperwork to ensure compliance with regulations.

Safe and Reliable Transport
Safe and reliable transport solutions for both goods and vehicles, locally and internationally.

Personalized Support
Dedicated assistance throughout the customs clearance process, offering guidance tailored to your specific needs.
Required Documents for Car Import to Austria
To prepare the customs documents for your vehicle, we require as much information as possible in advance via email. Please send the following:
- Scan of the vehicle registration document
- Scan of the invoice or purchase contract
- Payment confirmation or receipt (if available)
- Valuation report (e.g., EUROTAX vehicle valuation)
- List of defects (if available)
Additionally, please provide the following details:
- Expected date for crossing the border
- Border crossing location and license plate number (if known)
- Proof of EU origin or original import customs receipt (if applicable)

Customs Clearance Procedure: Step-by-Step Guide
The time required to complete customs clearance may vary slightly, depending on whether you print the documents yourself or pick them up at the border. On average, the entire process should take about 10-20 minutes, though it may take longer if the customs office is busy. Once your documents are ready, you will receive step-by-step instructions by email.
Here’s the process in brief:
- Bring original documents (e.g., vehicle registration)
- Park at the designated area (customs parking zone)
- Collect documents from our office (if necessary)
- Complete export at the originating country’s customs office
- Complete import at the Austrian customs office
- Pay import duties at the payment counter
- Cross the border (customs control point)

FAQs
Can I handle customs clearance myself, or do I need service?
Technically, you can handle customs clearance yourself, but it can be complicated and time-consuming, especially when it comes to understanding the correct tariff codes. If you enter the wrong tariff code, it could result in penalties. Therefore, it’s often more efficient and risk-free to work with a customs agency, as we are well-versed in the process and ensure compliance with all regulations.
How long is it to create a document?
Customs clearance typically takes 1-2 hours, depending on the complexity. To ensure a smooth process and avoid delays, please send us all documents at least one week in advance. This allows time for any additional document requests and helps save on customs duties and waiting times at the border.
How long does the on-site processing takes?
The time required for customs clearance is usually 10-20 minutes, depending on whether you print the documents yourself or pick them up at the border. The process may vary slightly based on the customs office’s workload.
What should I do if additional documents are requested during customs clearance?
If any required documents, such as invoices, packing lists, or contracts, are missing, they must be submitted separately. It’s not uncommon for some documents to be overlooked, but they will need to be sent to the customs agency for processing, so customers would need to ask PUREPROGRESS to make the additional documents.
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