Customer Service (Czech Republic)
About Us : PUREPROGRESS is a young and international logistics company and customs broker based in Switzerland. We pride ourselves on our innovative approach to logistics, offering comprehensive solutions to meet the diverse needs of our clients worldwide.
We are currently seeking a motivated and detail-oriented individual to join our team as Customer Service Agent.
Customer Service
- Prague, Czech Republic
- WFO
- Full Time
- 10/30/2024
Responsibilities :
- Accepting incoming calls and consulting our clients.
- Requesting information and documents from clients by phone and email.
- Inputting orders into our customer service software programs.
- Issuing quotations / price offers for our clients.
- Writing and responding to emails from clients.
- Ensuring that documents received from clients are complete and accurate.
Minimum Qualifications :
- Bachelor’s Degree (related field).
- Previous experience as a customer service agent, a freight forwarding and logistics services clerk or in customs brokerage.
- Fluent in English.
- Fluent in German.
- Minimum 1 year in Customer Service.
- Minimum 1 year in Logistics.
Application Question(s):
- Would it be acceptable for you to work from Monday until Friday, from 10:00 AM noon until 8:30 PM?
- What is your expected gross salary for this job per month?
Expected Start Date : 30 November 2024
Working hours :
- 40 hours/week
- Monday – Friday
- From 10:00 AM – 8:30 PM
Recruitment Process
STEP 1 :
Fill out your online application.
After you fill in the application/send an email/apply from Indeed (any option’s possible), our recruitment team will check your application. If you’re eligible, we will contact you within a week via email.
STEP 2 :
Interview.
In this stage, we get to know you better and explore your skills, experience, and fit for the role. We aim to understand your strengths and career aspirations while answering any questions you have about the position and our company culture. If you are suitable you will get an email from us to start the onboarding process.
STEP 3 :
You’re in!
Congratulations! You’re officially part of the PUREPROGRESS team. We’ll guide you through the onboarding process to help you settle in smoothly. From here, you’ll receive everything you need to get started, meet your new colleagues, and start making an impact. Welcome aboard!
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